Contact Us

We’re here to help — before and after your purchase.

If you’re unsure which product you need, whether it will fit your tap, or you’d like installation advice, just get in touch. We’re always happy to help.

Not sure what you need? Send us a photo — we’ll help you choose.

Many customers send us a quick photo of their tap, and we can usually confirm compatibility straight away.

Email: info@h2olow.com
Call or WhatsApp: +44 7595 824 311

We typically respond within 24 hours (often much faster).

Need Help Choosing the Right Product?

If you’re not sure which adapter or connection you need, simply send us a photo of your tap or shower setup by email or WhatsApp and we’ll guide you.

We’ve been helping customers with tap conversions since 2013, so there’s a good chance we’ve seen something similar before.

Installation Support

Our products are designed to be simple to install without specialist tools.

If you need help, we can provide step-by-step guidance and tips to make installation easy.

If something isn’t quite right, we’ll always do our best to find a solution.

Response Times

We aim to reply to all messages within 24 hours Monday–Friday.
Messages sent over weekends or holidays will be answered as soon as possible.

Business Details

H2OLOW
Owner: Tamsin Johnson

18A West End View
Cayton
Scarborough
North Yorkshire
YO11 3SP
United Kingdom

VAT: Not VAT registered